Shipping & Returns

Payment: After placing your order, you will need to transfer the total amount on our bank account. Your order will be treated and shipped after payment. You can pay with Credit Card via PayPal or make a transfer on our bank account: KeyTrade: 651-1411254-07 with the name PlayZone Tienen [IBAN: BE74 6511 4112 5407, BIC: KEYTBEBB]. Don't forget to clearly mention your user name and order number.
 

Shipment: Your order will be shipped by a professional messenger service which makes tracking your order very easy.  The shipment fee within Belgium is € 4,99.  Orders within Belgium above € 75 are free of shipment fee.  The shipment fee to the Netherlands is € 6,99, an order above € 85 is free of shipment fee to the Netherlands.

. Belgium: € 4,99
. Netherlands, Germany, Luxembourg: € 6,99
. France (continental): € 8,99
. UK:  € 14,99
. Other countries in Europe: € 19,99
. Other countries Worldwide: ask a quote


Pick-up: You can also choose to pick up your order at the warehouse located in Tienen (Belgium) after making an appointment by mail.


Returns: If you are not satisfied with the articles you bought, then you can send them back undamaged, unopened and in it's original wrapping within 14 days.  You will then receive a credit note excluding the shipment fee.  The buyer pays the fee for sending the articles back.